Refunds and Returns Policy
Thanks for shopping at Excelsior Alchemy. If you are not entirely satisfied with your purchase, we’re here to help.
- Please contact us by email or phone (602) 345-7850 before attempting to make a return so we can support you.
- You have 30 (change this) calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
- Your item needs to have the receipt or proof of purchase.
- If the product has been opened and you are dissatisfied with the product we can offer a store credit.