Refunds and Returns Policy

Refunds and Returns Policy

Thanks for shopping at Excelsior Alchemy. If you are not entirely satisfied with your purchase, we’re here to help.

  • Please contact us by email or phone (602) 345-7850 before attempting to make a return so we can support you.
  • You have 30 (change this) calendar days to return an item from the date you received it.
  • To be eligible for a return, your item must be unused and in the same condition that you received it.
  • Your item must be in the original packaging.
  • Your item needs to have the receipt or proof of purchase.